Customer Mailing Address

This is the mailing address we have on file for you. Click here to correct your address.

Bill Mailing Address

All payments should be sent to this address, or better yet, you can pay online.

If you have other correspondence you can write to us at:

FPL
GENERAL MAIL FACILITY
MIAMI, FL 33188-000
Your electric statement

These are the service dates included in this bill.

Please note that the number of days in a billing period may fluctuate due to weekends, holidays or changes in the date we read your meter. This may cause the total bill to vary even when the usage per day remains the same.

Statement date and next meter reading date

The statement date is the date that the bill statement is issued and is usually the date that we read the meter.

Please note that the number of days in a billing period may fluctuate due to weekends, holidays or changes in the date we read your meter. This may cause the total bill to vary even when the usage per day remains the same.

Previous Statement Balance

This is the amount you owed as of your last bill.

Payments posted since your last bill

This is the total of payments that have posted since your last bill.

The most up-to-date payment information is available online. Log in to your account online to see your last payment.

Additional activity

This section may include miscellaneous debits or credits, such as deposits or service charges.

New charges

New charges for this billing period, which are detailed in the account activity section.

New charges due by

This is the latest date we can receive payment for your new/current charges before your account will be charged a late fee.

Please note: If you have a previous balance on the account, please pay it immediately to avoid possible collection charges or other action.

Please do not send cash or notes with your payment, as they may be lost in processing.

Total Amount Paid

If you are mailing us a check or money order, write the amount that you are paying in this area and enclose this upper portion of your statement with your payment.

Total amount due to FPL

This is the amount you owe for services already used plus any additional charges you may have incurred during the billing period (such as service charges, deposits, late payment charges, etc.). Please remit payment before the due date. Also consider having your bills paid automatically through FPL Automatic Bill Pay®.

Account number

This is your account number. Please refer to this number if you contact us with questions about your account.

Requesting Changes

You can request some changes to your account by completing and submitting information on the back of the bill. Please do not make changes or write notes on the front, since they will not be detected by the machine that processes the bills.

Address to send correspondence

This is the address to send correspondence to us; however, payments should be mailed to:

FPL GENERAL MAIL FACILITY
MIAMI, FL 33188-0001
FPL Care to Share®

FPL Care to Share® is a program through which your donations are given to customers in need by charities in your community.